“Dear Mike, just wanted to write a quick letter in regards to the finished attic you built for our family. This was the first major work we have ever done to improve our home and the finished product is wonderful. The extra room has helped us out tremendously. Your subcontractors all were very courteous and professional. They handled their individual work well and did their best to not ‘interrupt’ the normal activity of our house. It has been a pleasure to get to know you and we will definitely recommend you to anyone looking for work on their home. Thank you again. We wish you much success and happiness in the future.”